Changing the Culture in a Large Organization

Start Time:

8/11/2020 10:45:00 AM

End Time:

8/11/2020 11:45:00 AM

Room Number:






Business Management

About this session:

Learn how a large government organization transformed from zone or gang cleaning to team cleaning, changing the organizational culture. See how the Role of Standardization and Leadership played a critical part in getting the job done. Learn how a plan was developed and required resources were identified to provide a successful outcome. Learn how the evaluation of potential benefits were performed and how the obstacles were overcome. Hear about how the union, a major stakeholder, was invited to participate and was kept apprised each step in the process providing complete transparency. In the end the union came to the table and was willing to negotiate and reaching an agreement, avoiding arbitration.

Learning Objectives:

1. Examine leadership and the role it plays in meeting objectives.
2. Discuss the importance of involving stakeholders early in the process.
3. Specify how to evaluate potential benefits from a new process.
4. Learn the importance of having a well thought out plan.

Presented by:

Dominic Bratta
DNM Training & Consulting, LLC

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