3/26/2019 9:30:00 AM
3/26/2019 10:30:00 AM
Learn how to inspire employee engagement by improving leadership and changing the work culture as you learn how the University of Washington’s building services team uses a balanced scorecard process to promote and achieve continuous improvement. This session outlines an effective approach to using data to drive decisions, achieve significant growth, encourage staff performance and define your department as skilled, professional and credible.
1. Identify strategies to create a culture of engagement in your cleaning organization.
2. Discuss ways to develop a system that sustains continuous process improvement.
3. Promote employee engagement through leadership principles.
4. Understand the benefits of an engaged work force.
Gene Woodard, MCSCE
University of Washington