March 17-18, 2020  //  Co-owned and organized by ISSA and Trade Press Media Group
W2.47

Why An Integrated Approach to Cleaning Change Solutions is Necessary

Start Time:

3/27/2019 9:15:00 AM

End Time:

3/27/2019 10:15:00 AM

Room Number:

347

Audience:

Intermediate

CEU:

0.1

Track:
Staffing & Management

About this session:

Do you feel like you're so overwhelmed in your job that you can't function? Do you receive complaints from customers, students, staff and faculty on a regular basis? If your cleaning culture is so broken that you can't find a way to fix it, this presentation will show you how using an integrated systems approach provides satisfaction to staff and customers, and provides a complete picture of effective cleaning service.


Learning Objectives:

1. Analyze common sources of stress to an organization.
2. Discuss typical complaints mady by customers, students, staff and faculty.
3. Learn about an integrated systems approach to customer satisfaction.
4. Analyze the components of an effective cleaning service.

Presented by:

Tim Poskin
President
Cleaning Management Concepts LLC

View All 2019 Sessions By Day:

Monday Tuesday Wednesday Thursday

2019 Sponsors


PLATINUM SPONSOR

GOLD SPONSOR

SILVER SPONSOR